Privacy Policy

True Earth Capital LLC respects your privacy. This policy explains how we collect, use, and protect information when you visit our website, submit a property inquiry, or communicate with us.

1. Definitions

For clarity, the following terms are used in this Privacy Policy:

  • Company: True Earth Capital LLC.

    Personal information: Information that identifies or relates to an individual.

    Website: trueearthcapital.com and its inquiry pages.

    You: A visitor or person who communicates with us.

2. Information We Collect

We may collect the following information when you use our Service:

  • Contact information you submit, such as your name, email address, and phone number.

    Property details and information about your inquiry.

    Your communication preferences and any SMS opt-in or opt-out choices.

    Basic website usage information, such as IP address and browser details.

3. How We Use Your Information

SMS opt-in: We collect SMS consent through the property inquiry form at https://trueearthcapital.com/. You may optionally select separate, unchecked boxes for informational texts about property inquiries, appointments, and offer updates, and for marketing texts about real-estate services and property offers. Entering a phone number or submitting the form without selecting an SMS checkbox does not authorize SMS messages. We send only the categories you select. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase or receiving an offer. For help, contact [email protected] or 972-514-3342.

Your information may be used for the following purposes:

  • To respond to property inquiries and discuss potential purchases or offers.

    To schedule appointments and provide requested updates.

    To send promotional SMS messages only when you have opted in.

    To manage communication preferences, improve our website, and comply with legal obligations.

4. Sharing of Information

We may share your information in the following situations:

  • With service providers that help us operate the website, manage property inquiries, and deliver communications, subject to confidentiality obligations.

    When required by law or to protect our rights.

    We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties, except service providers as necessary to deliver the messaging service.

5. Data Retention

We retain personal data only for as long as necessary to provide our Service and comply with legal obligations. Once no longer required, we securely delete or anonymize the data.

6. Security of Your Information

We use reasonable technical, administrative, and physical safeguards (including SSL encryption and secure servers) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

As a U.S.-based company, your information may be stored or processed in other countries. By using our Service, you consent to such transfers, subject to applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your information.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at the details below.

9. Children’s Privacy

Our Service is not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately for removal.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve performance. You can disable cookies in your browser, but certain features of the Service may not function properly.

11. Legal Compliance (GDPR & CCPA)

  • GDPR (EU Residents): You have rights of access, rectification, erasure, and restriction of processing.

  • CCPA (California Residents): You have the right to know what data we collect, request deletion, and opt out of the sale of personal data (we do not sell personal data).

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our Service after changes indicates acceptance.

13. Contact Us

  • Email: [email protected]

    Phone: +1 972-514-3342

    Registered agent address: 5900 Balcones Drive, Suite 100, Austin, TX 78731.

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